NOW HIRING Public Safety Dispatcher Directs calls for service for emergency purposes and directs non-emergency inquiries.
Job Duties: Answers the phone and assists citizens with requests for emergency and non-emergency services for police, fire, sheriff and emergency medical service.
Directs citizen inquiries and non-emergency calls to the appropriate agency or organization.
Dispatchers law enforcement and fire and rescue personnel and notifies support and crisis personnel as needed through the use of multi-channel radio system and computer aided dispatch system.
Requests and disseminates vehicle registration, driver's license, criminal history information through the use of the Texas/National Computer System (TCIC, NCIC).
Obtains computer information and disseminates to law enforcement officials and investigators.
Enters related information into the system.
Sends and receive teletype information to and from related agencies.
Maintains records of work performed. Performs related duties as assigned.
Ability to work with dispatch equipment and communicate with citizens and emergency personnel in highly stressful, possibly emergency situations.
Employee communicates with other employees in the work group, citizens and other law enforcement agencies in order to discuss requests for service and possible criminal activities.
Will also exchange information or request assistance from other agencies and make referrals when necessary.
Ability to read and understand technical and professional manuals in order to record work activities, keep records or work with computers.
Skill in the operation and maintenance of a number of office machines and equipment such as specialized computers and related information systems and two-way radio dispatch equipment.
Typing speed of 38 WPM. Will also be required to take and pass ALL tests.
1.Keyboarding 2.Data Entry MT 3.Data Entry MT (Audio) 4.Call Summarization 5.Memory Recall-Numeric (Audio) 6.Map Reading 7.Spelling 8.Sentence Clarity 9.Reading Comprehension Employees work rotating shifts and gather, organize, translate and process information from various emergency callers.
DAYS & HOURS: Rotating Shifts; Rotating Days Off - Valid Texas Driver License.
Heath care Plans Paid Vacation/ Sick Leave Paid Holidays Employee Wellness Program Tuition Reimbursement apply online at www.midlandtexas.gov/jobs Equal Opportunity Employer
About this company
What was once just a small farming community over a century ago, Midland has grown by leaps and bounds thanks to the discovery of oil and gas throughout the area.
Midland now stands as one of the largest cities in West Texas within the Permian Basin located halfway between El Paso to the west and Dallas/Fort Worth to the east. Currently, the city is estimated to have over 134,000 residents calling Midland their home each day. That number is expected to jump even higher over the next five to 10 years with the influx of 10,000 to 20,000 people needed to fill jobs thanks to the billions of dollars invested into the area by many companies expanding their businesses with an eye on the future.
One of the area’s largest employers, the city of Midland has a committed group of people who all work together to help provide the vital services needed to keep the city up and running 24 hours a day, seven days a week. Employees across several departments from police, fire, city management, community development, health and senior services, animal services and many others all work in conjunction to make Midland a great place to be.
The city of Midland offers a strong benefits package for full-time employees that includes medical, dental and vision insurance, life insurance, sick leave, paid vacation, tuition reimbursement and much more.
Location/Region: Midland, TX (US - 79701)